Blade Rise

Bladerise – Refund & Return Policy

At Bladerise, we are committed to providing you with premium knives, swords, and blade collectibles. Your satisfaction is our top priority. Please read our policy carefully to understand your rights regarding returns, exchanges, and refunds.

1. Return Eligibility

  • Returns are accepted within 30 days of delivery.

  • To be eligible, the item must be:

    • Unused and in the same condition as received.

    • In its original packaging, with all tags, accessories, and documentation.

  • Custom-made, engraved, or personalized items cannot be returned, unless defective or damaged during shipping.

2. Non-Returnable Items

Certain items cannot be returned:

  • Personalized or engraved swords and knives.

  • Items damaged due to misuse, accidents, or negligence.

  • Items are missing original packaging or components.

3. Defective or Damaged Items

  • If your item arrives damaged, defective, or incorrect, notify us within 48 hours of delivery.

  • Provide clear photos of the product and packaging.

  • Once verified, we will offer a full refund or replacement.

4. Return Process

  1. Contact support@bladerise.com with your order number and reason for return.

  2. You will receive a Return Merchandise Authorization (RMA) number and instructions.

  3. Ship the item back securely using a trackable shipping service. Returns without an RMA may not be processed.

5. Refunds

  • Refunds are processed within 7–10 business days after receiving and inspecting the returned item.

  • Refunds will be issued to the original payment method.

  • Shipping costs are non-refundable, except for defective or incorrect items.

6. Partial Refunds

Partial refunds may be granted in cases such as:

  • Items not in their original condition, damaged, or missing parts (not due to Bladerise’s error).

  • Returns after the 30-day window.

7. Exchanges

  • Exchanges are offered if items are defective or damaged.

  • To exchange, follow the return process and specify the replacement item.

8. Gifts

  • If an item was purchased as a gift and shipped directly to you, you will receive a gift credit for the value of the return.

  • If the gift was shipped to the purchaser, the refund will go to the original buyer.

9. Shipping Returns

  • Customers are responsible for return shipping costs unless the item is defective or damaged.

  • Use a reliable, trackable service for expensive items.

  • We do not guarantee receipt of returned items without tracking.

10. Need Help?

For any questions regarding returns or refunds:
Email: support@bladerise.com
Phone: